With 12 years of experience at the University of Glasgow's Central Research Support Office, I bring extensive expertise in post-award research grant management. I excel at providing specialist financial, system, and funder advice, not only to my team of six administrators but also to Programme Managers and College Research Support Teams.
I thrive in fast-paced environments with competing deadlines, demonstrating strong organisational and problem-solving skills in managing high-volume, complex workloads. In my current role, I independently manage a substantial workload and also lead and prioritise the work of a team of six administrators. My freelance experience in web development further honed my ability to apply initiative and sound judgment while emphasising first-rate client communication.
I'm an advanced Microsoft Excel user, leveraging modern dynamic functions, custom VBA for automation, and Power Query for Power Pivot and Power BI reports. This technical proficiency, combined with my dedication to self-development, allows me to quickly adopt new software and processes. My commitment and attention to detail are evident in my implementation of automated control checking to enhance data integrity and my consistent delivery of exceptional customer service.